Frequently Asked Questions

Following your initial enquiry, I will send you a booking form which will contain a full quotation. If you would like to reserve your wedding date, you will need to pay a £100 booking fee which will be deducted from your final balance. Your booking with me is not confirmed until I have received that payment. I’m not able to hold dates due to the number of enquiries I have so please don’t leave it too late to avoid disappointment. Please note that there will be a surcharge for bank holidays.

I advise waiting until you have ordered your dress – this has a big part to play in designing hair and makeup looks! I generally book my trial sessions between January and April which is when I have the most time to spend with you. I can sometimes make exceptions for overseas brides or those travelling long distance but I am rarely able to book weekend trials due to my wedding schedule.

I don’t advise bringing more than one bridesmaid and/or Mother/relative with you. It’s really important for us to focus on your wishes and make sure we create a look that is perfect for you on your wedding day. Please do not bring young children with you for your trial. I use a lot of heated equipment and products that can be hazardous around small children. In addition, your trial session should be carried out in a calm atmosphere where you can totally relax and enjoy the experience of selecting your very special bridal styling.

We normally advise around 8-10 weeks before your wedding.  Trial sessions are usually on Wednesdays or Thursdays or we can sometimes arrange other weekdays if necessary.  Weekend appointments for trials are rarely available as we are already working on weddings.  For those brides who live out of the area we will try to accommodate your timings to work in line with your venue visits etc.  We don’t do trials until you have your dress (we love to see pictures of it!) as it helps us create your style of hair and makeup.  If you have hair accessories, great – but if not, don’t worry we have lots of veils, combs, flowers and sparkly things here we can use for effect.

I’ll work with you to achieve a hair look which is suitable for your hair type/length/thickness and texture and will use added hair and padding if necessary – nothing is impossible. Makeup will be designed and applied to suit your skin type, colouring and personal preferences. I work to very high standards and appreciate that it can sometimes take longer than our usual time allocation to achieve perfection so please do allow yourself time.

It is advisable that you familiarise yourself with my work portfolio and reviews before booking, to ensure you are confident that my experience, capabilities and artistic style is appropriate and in line with your own ideas. I make sure that all my brides are happy with the results of a trial before you leave. However, in the unlikely event that you, or any of your bridal party, decide after your trial that you are not satisfied, please contact me straight away so that we can work together to resolve any issues or concerns.

I’m unable to take a wedding booking for a bride who doesn’t wish to have a trial session. This is an imperative part of our working procedure and allows both of us to meet, bond, discuss ideas and expectations and establish what is realistic and what isn’t. It also allows us to ensure timings for the wedding day are accurate and the bride is confident with my service and the look she wants to achieve. If you decide to change your wedding look after your first trial, a second trial can be booked but this will be a chargeable service.

Trials are not necessary for every member of your bridal party, although sometimes a bride will choose to have a trial session for one of the bridesmaids. Either way, we do talk about looks and styles that will work for the others.  It’s helpful for both of us if you have a Pinterest board for your bridesmaids so I can see their hair types, dresses and some ideas that you would like for them… but I’ll have suggestions too!

Please ensure your hair is washed thoroughly, the night before your trial session and wedding day. For long hair, please pay particular attention to underneath the hair using two shampoos to cleanse the scalp. I can’t stress the importance of this enough! It’s so imperative as greasy patches or oily hair will significantly affect dry styling with heated tools and your hairstyle is more than likely to be compromised.

If they’re 100% real hair – absolutely yes! I work with extensions, pieces, ponytails all the time because they open up so many possibilities for beautiful bridal hair. If you’re in any doubt as to what you might need, give me a ring and I’ll advise you.

If you have them yes, if you don’t – don’t worry! I have lots of different types of veils and accessories that we can try with your chosen hairstyle.

Please ensure you are wearing no make-up or false lashes (unless extensions) and advise me of any allergies or skin sensitivities you may have before we start. You’ll always get the best makeup result on your best skin so its really important to get into a good skin care routine as early as possible.

We will work through timings at your trial session once we know how long will be needed – I always allow more time that you think you’ll need, and I NEVER have a last-minute rush or panic!

I have my own team of assistants, stylists and makeup artists who work with me regularly. They’re chosen because their work is of a very high standard, they are reliable and professional. Depending on the timings of the wedding morning and numbers in the bridal party, I’ll advise you what will work best to make sure everyone is ready on time and your wedding morning is relaxed and calm with no stress, no drama!

I totally agree! It’s your very special look and I never use images from trials until after the wedding day (with your permission) and you won’t be tagged in any such images on social media. You’ll be sent trial images but try not to send them to all your friends and relatives. It’s all part of the surprise when you’re finally ready in your dress on the day, and photographers love those shots when you reveal your finished look!

With so many avenues of communication available to us all, it’s become necessary to clarify the best methods of contact to ensure no messages are missed or replies delayed.

For initial contact and enquiries: please use the bridal contact form here or email me at info@tracypallari.com.

Or private messaging on the Tracy Pallari Hair & MakeUp Facebook page.

For continuing correspondence, queries, advice or sending of images please use email info@tracypallari.com

For booked brides, we use WhatsApp or phone for all communication.